Is this The Highfield Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Highfield Hotel?

Check-in time for The Highfield Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Highfield Hotel have a swimming pool?

No, this The Highfield Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Highfield Hotel?

Best-rates for the The Highfield Hotel starts from $100 per night with includes Bar, Laundry, TV, Wheelchair Accessible, Wellness Facilities, Breakfast, Internet, Kitchen, Parking, Security/Safety, Restaurant, Accessibility, Bedding/Linens, Toiletries, Fireplace/Heating, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Highfield Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Highfield Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Highfield Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Highfield Hotel?

Based on the information reported by the owner or manager, the The Highfield Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Highfield Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Highfield Hotel | Hotel in Houghton le Spring

| 8.8 (442 Reviews) | 1 Bathroom

Houghton le Spring Hotel | The Highfield Hotel

Hotel in Houghton le Spring

Hotel in Houghton le Spring with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include free newspapers.
The Highfield Hotel offers 31 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Heating

Bed sheets

Blackout drapes/curtains

Desk

Guidebooks/recommendations

Iron/ironing board (on request)

Breakfast

1 restaurant

1 bar

Room service available

English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.00 per person

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Handrails in stairways

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Low-height door lock

Stair-free path to entrance

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-width doorways

Low-height view port in door

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

In-room accessibility

Entertainment

32-inch flat-screen TV

General

Elevator

Free newspapers in lobby

Thai

English

Smoke-free property

Guest Services

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 30.0 per day. cribs (infant beds) are available for gbp 15.0 per day.

Payment Policy

Fee for english breakfast: approximately gbp 11.00 per person crib (infant bed) fee: gbp 15.0 per day rollaway bed fee: gbp 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Isobel

Dec 29, 2025 07:04:51 PM

Review Score: 8

Summary: Staff were friendly and helpful, room was spacious and bathroom was clean - nice to have a bath and a shower. Lovely kingsize bed (and very comfy!) No fridge in the room though which was a shame when staying for more than a night or two. Appreciated the free WiFi and decent TV. The downside was the lack of information about room cleaning times over the Christmas period. We stayed for 5 nights/6 days and only got our room cleaned (and bins emptied) twice as we kept “missing” the cleaning window, despite it saying it was between 10am-2pm and we were out the room by 12pm at the latest every day. One day we left the room at 9am specifically to get the room cleaned and returned at 12pm, and in typical fashion they hadn’t reached our room yet on this occasion. Walls were very thin too, we could hear everything in the room next door especially in their bathroom. Woken up at 12am-2am one morning when they decided to have a bath. Woken at 4am one morning by constant banging (woke up the whole floor - we did report this to reception). But staff were keen to help and the bar was absolutely fantastic. We loved having a drink or two in the bar each night and felt we could have been a million miles away. Overall, it did the job and gave us a place to stay over the festive period when visiting family, but further information about holiday cleaning service times would have been appreciated.

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Deluxe Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Single Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Suite, 2 Bedrooms, Balcony Room Size: 516 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Number of bedrooms - 2, Square feet - 516, Wardrobe or closet, Balcony, Square meters - 48, Bed count maximum 3, Ping - 14.5, Bed count minimum 3
Executive Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Balcony, IndRm-RenoRecent-Year 2012, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Family Room Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Room (Bridal) Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1