Old Bank Rooms | Hotel in Cheltenham

| 8.2 (130 Reviews) |  1 Bathroom
Bourton-on-the-Water Hotel | Old Bank Rooms

Hotel in Bourton-on-the-Water, Cheltenham

Hotel in Cheltenham
This smoke-free hotel features free WiFi in public areas.
Old Bank Rooms offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Security/Safety
Guest Services
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 9:30 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit/debit cards this property is professionally cleaned

Reviews

Kate
Dec 22, 2025 07:41:19 PM
Review Score:   4
Summary: Stairs/hallway leading the room are all scratched and dirty. The rooms are just as run down as the stairs/hallway. Massive black marks on the wall. Towels were white but are now grey as they were old, poor quality and rough to dry yourself on. Bath robes i did not touch as they were also dirty looking and rough. Carpets were dirty. Photos showed coffee machine and pods but that wasn't there anymore. Breakfast was below average, sausage was more like a fried hotdog. No salt, pepper or sauces provided. I don't ever complain, but on this occasion i feel i need to as i paid £230 for this room which was described as luxury. It really isn't, it so run down it resembles the quality you'd imagine in a hostel. Im sure it was luxury 10 years ago, but £230 i paid for 1 night is not justified just for its central location, which was the only positive I was embarrassed as this was a surprise for a 40th birthday. I was embarrassed as it looked like id got the room cheap. But I paid luxury prices for a run down room with dirty rough towels etc
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